dcret access

Institutional Support

Real people. Real answers. No chatbots optimized to deflect payout questions. Direct lines to decision-makers who understand markets and capital allocation.

Average Response Time: 4 Hours or Less | All Inquiries Answered by Trading Operations Team
Contact Us

Get in Touch with the Right Team

Whether you have a general question, need support, or want to explore institutional capital, we’re here. Tell us what you need, and we’ll get back to you within 48 hours.

Email Support

support@dcret.com

General inquiries, account questions, and technical support. Monitored 24/7. Responses within 4 hours during market hours.

Institutional Allocations

allocations@dcret.com

Requests above $500K, multi-account structures, and custom scaling arrangements. Direct access to the capital allocation desk.

Direct Line

+1 (302) 526-6258

Available Daily 9:30 AM – 6:30 PM ET (New York market hours). For urgent matters regarding funded accounts or execution issues.

Office Hours

Monday – Friday: 9:30 AM – 6:30 PM ET
Available Daily 9:30 AM – 6:30 PM ET (New York market hours). For urgent matters regarding funded accounts or execution issues.